Last Updated: 13th October, 2025
Website: https://catchyacruise.com.ng/
🎯 Our Vibe
At CatchYaCruise, we’re all about good vibes, great laughs, and fair play. We share savage replies, wild stories, hot takes, and fun polls — but sometimes, even in cruise mode, small disagreements or misunderstandings can happen.
This Dispute Policy explains how we handle such situations quickly, fairly, and respectfully.
⚖️ 1. What Counts as a Dispute
You can raise a dispute if:
- You believe your content, comment, or submission was removed unfairly.
- There’s a credit or ownership issue with a post, meme, or story.
- You have a payment-related or collaboration misunderstanding (for contributors, writers, or partners).
- You feel your rights were infringed by any content published on CatchYaCruise.
📨 2. How to Report a Dispute
To make things smooth, please:
- Send an email to support@catchyacruise.com.ng with the subject “Dispute Report – [Your Issue]”.
- Include:
- Your full name
- Link or title of the post or issue
- A clear description of the dispute
- Any evidence or screenshots (if applicable)
Our team will confirm receipt within 48 hours and begin a review.
⏳ 3. Review & Resolution Process
Once we receive your complaint:
- Our editorial or admin team will review the issue within 5–7 working days.
- We may contact both parties (if more than one person is involved) to hear both sides.
- We’ll then take one of the following actions:
- Reinstate or edit the post
- Credit the rightful creator
- Process a refund or payment correction (if applicable)
- Decline the dispute (with reasons provided)
🤝 4. Fairness Promise
CatchYaCruise stands for respect, fun, and fairness. We aim to resolve disputes amicably and transparently, keeping the community spirit alive. All decisions are made in good faith, based on available information and platform policies.
🚫 5. What We Don’t Entertain
We won’t process disputes that:
- Are abusive, baseless, or unrelated to our platform.
- Involve external arguments not connected to CatchYaCruise.
- Have already been settled or resolved previously.
🛡️ 6. Legal & Final Notes
Submitting a dispute doesn’t guarantee a specific outcome — but we always ensure a fair hearing.
All disputes are handled under the laws of the Federal Republic of Nigeria. Our decision (after review) will be considered final for the matter raised.
💬 Need Help Fast?
For quick chats or urgent clarifications, reach out to our support team via:
📧 support@catchyacruise.com.ng
🌐 https://catchyacruise.com.ng/
✨ At CatchYaCruise, we keep it cool, fair, and fun — always. ✨
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